Page description - Search page

Use the Search page to search for payments and display the results of the search. This search enables you to search across the current merchant account or across all your accounts (if you have more than one).

The following table describes each element or 'item' on the page,  top-to-bottom, left-to-right.

Item

Description

Search across Merchant Code

This search box enables you to select from three options. A search is made on payments for the Merchant Code that is selected.

Search by Transaction ID

Enter the full Transaction ID in this text box  to view a particular payment; or enter a partial Transaction ID and a wildcard character.

If a wildcard character is required then a percentage (%) character must be used as the wildcard.  It can only be placed after 3 or more characters have been entered. The (%) percentage character is a wildcard that matches zero or more letters or numbers. For example, if you enter 123% then 123, 12345, 123ABCDE will be found.

Select the Search button to start the search.

The payments that match your search criteria are displayed on the Payments page.

If  you use the full Transaction Id then all payments for this merchant code are searched. However, If you use a wildcard, the Creation Date filter remains enabled. If you have not specified a particular date range then the default date range of the last 31 days is applied automatically.

Search by Cart ID

Enter a cart ID in the Search by Cart ID text box. Note that you must enter the full shopping cart ID.

Select the Search button to start the search.

The payments that match your search criteria are displayed on the Payments page.

Search by Date/Time 

Enter a Date and time in the text box. Use the calendar icon to select a Date and time.

Select the Search button to start the search.

The payments that match your search criteria are displayed on the Payments page.

Item

Description

Search across all your Merchant Codes

This search box is only displayed if you have two or more Merchant Codes. It enables you to search across all your accounts.

Search by Transaction ID

Enter the full Transaction ID in the Search by Transaction ID text box  to view a particular payment.

Select the Search button to start the search.

All relevant payments are searched for all your accounts.