The search is applied to the current account which can be identified from the merchant code displayed at the top of the Search box. For further details about merchant and administration codes, refer to the Merchant Interface guide.
Use search options available in the Search across Merchant Code box to search for payments across an account.
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The search is applied to the current account which can be identified from the merchant code displayed at the top of the Search box. For further details about merchant and administration codes, refer to the Merchant Interface guide. |
1. Login to the Merchant Interface using your user-name and password.
2. Select the Payments option from the left-hand menu. Note that if you have more than one account, and have not yet chosen a merchant code, you are asked to select one before accessing the Payments menu.
3. Select Search from the Payments sub-menu. The Search page is opened. From the Search across Merchant Code search box, choose the search option of your choice.
Select from the hypertext links below to access details about using each search option:
Search by Transaction ID - use this option if you know the Transaction ID or part of the Transaction ID
Search by Cart ID - use this option if you know the Cart ID
Search by Date/Time - use this option if you know the specific date or the specific date and time the payment was created
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