Page description filters

Enter the full Transaction ID in the Transaction ID is like text box to view a particular payment; or enter a partial Transaction ID and a wildcard character.

If a wildcard character is required then a (%) percentage character must be used as the wildcard.  It can only be placed after 3 or more characters have been entered. The (%) percentage character is a wildcard that matches zero or more letters or numbers. For example, if you enter 123% then 123, 12345, 123ABCDE will be found.

Select the Select button to start the search.

If you use the full Transaction ID, then all payments for the current merchant account are searched. However, If you use a wildcard, the Creation Date filter remains enabled. If you have not specified a particular date range then the default date range of the last 31 days is applied automatically.

Select  to disable the Transaction ID filter.

Enter a date in the From and To fields to specify  the start and end date or date and time of your chosen date range. The easiest way to specify a date and time is to select the calendar icons and then populate the From and To fields. If preferred, you can specify a date by typing a date in the  From and To fields.

The date must be entered in the format: yyyy-mm-dd. The time is in hours and minutes and must be entered in the format : hh:mm. If you do not specify a time then the default applies. The From field default time is 00:00 at the start of the day and the To field default time is 23:55 at the end of the day.

The date range you enter must fall within a 31-day period. If it does not fall within a 31-day period, the search results are automatically limited by the system.

Select the Select button to start the search.

Note: By default, this filter is enabled when you select other filters, such as Last Event Filter, Amount Filter, Risk Filter. It is turned off automatically when you enter a full transaction id in the Transaction ID filter or use the Credit Card/Bank Account filter or Cart ID filter.

Select to disable the Creation Date filter.

Enter an amount in the Amount is text box and then select a currency code from the Currency Code drop-down menu. Alternatively, leave the text box empty and select a currency code from the Currency Code drop-down menu.  

Select the Select button to start the search.

The Creation Date filter remains enabled when you use this filter. If you have not specified a particular date range then the default date range of the last 31 days is applied automatically.

Select  to disable the Amount filter.

Enter a credit card/debit card number in the Creditcard number is text box. Note that you must enter the full credit/debit card number.

Select the Select button to start the search.

Select to disable the Credit Card filter.

Select a payment status from the Last Event drop-down menu to search on all payments that currently have that status. For example, by selecting "AUTHORISED" as the last event you can view all payments with a current status of AUTHORISED.

Select the Select button to start the search.

By using the Last Event filter on the Payments page, the Creation Date filter is replaced by Last Update filter. If you have not specified a particular date range then the default date range of the last 31 days is applied automatically.

Select the Disable Last Event filter icon to disable this filter.

Enter a date in the From and To fields to specify  the start and end date of your chosen date range or date and time range. The easiest way to specify a date is to select the calendar icons and then choose a date or date and time to populate the From and To fields. If preferred, you can specify a date by typing a date in the  From and To fields.

The date must be entered in the format: yyyy-mm-dd. The time is in hours and minutes and must be entered in the format : hh:mm. If you do not specify a time then the default applies. The default time of both the From and To fields is 00:00 at the beginning of the day.

By default, the date range you enter must fall within a 31-day period. If it does not fall within a 31-day period, the search results are automatically limited by the system.

Select the Select button to start the search. The search is made on the current payment selection.

Select the Disable Last Event filter icon to disable this filter.