Risk results are displayed in the following areas
Warning and caution alerts are displayed in the Risk field in the Payments page, Dispute Management page, Bulk Capture page and in the Get Statement report in the Merchant Interface.
Figure: Example of warning and caution alerts - Payments Page
Risk results, including Address Verification Service (AVS), American Express Advanced Verification (AAV) and Card Security Code (CVC/CVV) results are displayed in the Payment and Order Details pop-up box (accessed from the Payments page in the left-hand menu of the Merchant Interface). Additionally, Shopper IP Address, IP Country and Card Issuer Country details are displayed.
You can also report on risk results using the Get Statement report on the Merchant Interface.
This report is configurable and enables you to select the fields that you require. The report enables you to report on a number of fields relating to risk results for a payment. The Risk field displays a 'Warning' or 'Caution' alert as 'W' or 'C' respectively. If no alert has been given to a payment by the Risk Management service then the Risk field is blank.
Please refer to the Reports guide for further details.
Figure: Example of the Get Statement report showing risk details
Risk results are detailed in the email confirming that a transaction has been authorised.
Figure: Example of the Merchant Confirmation email showing risk details
Our Callback service sends information about each transaction back to your server when the transaction is complete. You can automate your response to the callback, depending on the fraud check results. For further details, refer to the Payment Notifications (Callback) guide.
Figure: Example of HTML Payment Response authorisation details
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