The following information applies only to merchants who have more than one merchant code.
If you have more than one merchant code, you can choose to have the configuration of the Risk Management service set at administration code or merchant code level.
The default setting for risk checks is administration code level. If the setting is at this level then any additions/deletions you make to a referral list for a particular merchant code are applied automatically across all your merchant codes. Therefore, when a shopper makes a payment attempt, the Risk Management service checks across your administration. If transaction data matches that contained in a referral list (for example, an email address), processing is stopped before the authorisation request is made to the card issuer.
Please contact us if you would like to be able to configure your referral lists according to merchant code.
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You can always tell whether the configuration setting for our Risk Management service is at administration or merchant code level by the wording in the Information Box at the top of the Risk Management page in the Merchant Interface (refer to figure below). |
Figure: Example of Configuration Setting
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