What is the Risk Management service?

The Risk Management service is Worldpay's propriety fraud screening system. It comprises a series of automated risk checks that are applied to each transaction that is processed by our payments service. The risk checks are designed to identify transactions that have an elevated risk of fraud. All checks are pre-set by Worldpay, and are based on our extensive knowledge and experience of fraud attempts.

All automated risk checks are weighted by our payments service. This means that the fraud potential of each transaction is measured by examining a range of data, and the final calculation of whether a transaction has an elevated risk of fraud is dependent on a broad spectrum of fraud indicators.

Warnings and cautions

If there are indications of potential fraud, you are informed by an alert categorised as either a 'Warning' or 'Caution', dependent on the calculated severity of the risk. This enables you to investigate and make your own checks about the shopper and order data before shipping goods or providing any services. If necessary, you can make the decision not to go ahead with the order.

The Risk Management service is designed as an 'informational system' that provides details of those transactions that warrant additional checking, thereby enabling you to make the most productive use of the time you have to check transactions.

Referral lists (negative databases)

The Risk Management service enables you to set up your own referral lists (negative databases) containing certain details (email addresses, cardholder names, IP addresses). You may want to add entries to referral lists when in the course of trading online you encounter shoppers who abuse their card privileges or you suspect are involved in fraud attempts. The criteria that you enter are checked by the Risk Management service each time a shopper makes a payment attempt from your website. If a match is found then processing does not continue.

You should note that occasionally the Risk Management service may prevent a payment attempt from continuing where criteria are met that Worldpay has specified in global referral lists, which we maintain.

Anti-fraud and authentication tools

The Risk Management service works with, and enhances other anti-fraud and authentication tools, such as, the Address Verification Service (AVS), Security Code Verification (CVC/CVV) and cardholder authentication (Verified by Visa, MasterCard SecureCode and American Express SafeKey).