The following checks can help to identify a fraudster, consider implementing them as risk indicators in your managing fraud procedures:
a shopper ordering unusually large amounts of an item without any preference for the size, colour, make or model
an existing shopper who suddenly orders an unusually large volume of goods
a small order or, conversely, a big order
top-of-the range item or multiples ordered
a repeat order shortly after the first, which is in itself unusual
call the phone number to confirm the order details and check that the number and shopper exist
If it is normal for your shoppers to buy from you repeatedly in a short period of time, and you correspondingly receive false alerts from our Risk Management service, please contact us and we will review your alert parameters.
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