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To generate the report:
1. Select the Reports option from the left-hand menu on the Merchant Interface.
The Reports page displays.
2. Select the Dispute Reserves Current Transactions option.
The report parameters page displays.
3. Select the relevant Merchant Code from the drop-down list (if you have more than one merchant code).
4. Select the output Format that you require from the drop-down list.
You can generate reports in a range of formats, for example, as an Excel spreadsheet, or in Comma Separated Value (CSV) format.
5. Select one of the following Output parameters:
a. Click the Show on Screen radio button, to display the report on screen. To display it in a new window, select the Open in New window checkbox.
b. Click the Email me the Report radio button and enter the relevant email address, to receive the report via email.
6. Click Generate to create the report.
To clear all the fields on the page click Clear Form.
To return to the report generation page, select Go Back.
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