The second character in your invoice reference denotes the following invoice type:
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R - Transfer Invoices
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M - Monthly Invoices
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T - invoices relating to application fees
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A - manual invoices and credit notes.
To access and view all invoices for a particular merchant code:
1. Select the Financial Status option from the left-hand menu to open the Financial Status page. If you have more than one account, and have not yet selected a merchant code, you will be asked to do so on accessing this page.
2. Locate the Open Invoice section. This displays the overall amount currently open on invoices for this merchant code.
3. Select the Invoice Currency or Amount. The Open Invoices page is displayed. This page lists all invoices that are currently outstanding.
4. To view all available invoices, select the View all Invoices hypertext link. The Invoices page is displayed. This page lists details for all invoices (open and closed) for your account. To identify the type of invoice, please refer to the note below.
5. To view an invoice, select the hypertext link in the Invoice Number column. Note that some archived invoices are not available for viewing online.
6. Select the Click Here hyperlink to proceed. The Payment Method page is displayed.
7. In the Payment Method page, select your preferred payment method and complete the relevant details.
For details of paying an invoice by cheque or bank transfer, please refer to Paying an invoice by cheque/bank transfer.
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The second character in your invoice reference denotes the following invoice type:
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