You need the Monthly Invoice Number detailed at the top of the report if you want to communicate with us about any items on this invoice.
Each month you receive a monthly invoice for each of your accounts. Monthly charges will be deducted from your first weekly Transfer payment in the month.
Monthly Transfer Invoices are given a unique number and are always prefixed with WM.
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You need the Monthly Invoice Number detailed at the top of the report if you want to communicate with us about any items on this invoice. |
The following fees and charges are applied to your account each month:
Fraud screening charges
Chargeback and refund fees
Monthly service fee (only applicable to merchants who do not pay an annual fee - if you pay an annual fee this will be debited once per year from the weekly transfer immediately following the anniversary of the setting up of your account and will appear on the following Monthly Invoice)
Merchant Guarantee monthly service charge (only if applicable)
Value Added Tax (VAT) or Goods and Sales Tax (GST) if applicable.
For full details about the Monthly invoice, see Invoices.
Figure: Example of monthly invoice
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