A chargeback that has been reversed is a chargeback that is made, but then cancelled. The money taken for the chargeback is returned to you.
Use this filter to select and display disputed payments by their current status. There are four types of current status:
Chargeback reversed
Charged back
Information requested
Information supplied
|
A chargeback that has been reversed is a chargeback that is made, but then cancelled. The money taken for the chargeback is returned to you. |
To display all the disputed payments with a particular current status:
1. From the Payment Disputes window, click the arrow symbol next to the Current Status column heading. The Filter on Current Status pop-up screen appears. It should look like the picture below.
2. From the drop-down list, select the type of current status (of disputed payments) you want to display.
3. Click the Select button. Our payment service displays the disputed payments that have the same current status.
Figure: Current status types
|
|
|
