Visa requirement for additional information

Visa now requires us to send them additional information for Visa cards which pay for certain services in the UK, such as paying off all or part of a credit card or loan balance.

 

Therefore, if you see the For all VISA payments in GBP, please enter this additional information area in the Virtual Terminal, we strongly recommend that you also enter all information accurately in these boxes.

If you do not supply all of the Visa required information, you are at risk of being fined by your acquirer. If information isn't accurate, Visa may refuse the transaction.

Fill out the information in the boxes using the table below to help:

Box

What is it?

Always required?

PRIMARY RECIPIENT'S DATE OF BIRTH Enter the correct date of birth in any format. Visa check this, and may refuse the transaction if the date does not match their records.

Yes

PRIMARY RECIPIENT'S SURNAME Enter the surname of the person who is receiving the funds.

Yes

PRIMARY RECIPIENT'S FULL POSTCODE Enter the post code of the person who is receiving the funds.

Yes

PRIMARY RECIPIENT'S CREDIT/DEBIT CARD NUMBER Enter the credit or debit card number of the person who is receiving the funds.

Yes

PRIMARY RECIPIENT'S DESTINATION BANK ACCOUNT NUMBER Enter the bank account number of the person who is receiving the funds.

Yes