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This table shows you the payment statuses in the Summary History section, and how these statuses match to the status names in the CUSTOMER TRANSACTIONS > Existing Transactions area of the Worldpay Business Manager.
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Payment Status in old reports |
Payment Status in Existing Transactions of the Worldpay Business Manager |
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SENT_FOR_AUTHORISATION |
Created |
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AUTHORISED |
Authorised |
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REFUSED |
Refused |
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ERROR |
Error |
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CAPTURED |
Captured |
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CANCELLED |
Cancelled |
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EXPIRED |
Auth Expired |
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SETTLED_BY_MERCHANT |
With Acquirer |
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SETTLED |
Settled |
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SENT_FOR_REFUND |
Refund Started |
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REFUNDED_BY_MERCHANT |
Refunded |
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REFUND FAILED |
Refund Failed |
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REFUNDED |
Refunded |
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INFORMATION REQUESTED |
Info Requested |
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INFORMATION SUPPLIED |
Info Supplied |
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CHARGED_BACK |
Charged Back |
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DISPUTE_RESERVE_RELEASED |
Dispute Released |
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CHARGEBACK_REVERSED |
Chargeback Reversed |
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DISPUTE_EXPIRED |
Dispute Expired |
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DISPUTED_FUNDS_HELD |
Funds Held |
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DISPUTED_FUNDS_RELEASED |
Funds Released |
The Worldpay Business Manager has been redesigned so that the information you want is much easier to find. Part of this redesign involved renaming some of the payment statuses shown at the front of the Worldpay Business Manager so that they make more sense, and giving them colours which suit their purpose more.
However, the existing reports viewed from the Worldpay Business Manager contain the traditional names of these statuses, and historically merchants know the statuses by these older names. The reporting system that WorldPay uses is still visible, and so the change to status names has been currently made only in the Existing Transactions area of the Worldpay Business Manager.
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