Compliance Report - Discover
The Discover tab of the Compliance Report provides detailed information as it applies to chargeback compliance for Discover. Data is rolled up by Discover ID, and includes sales, refunds, first chargeback counts and amounts, as well as representment, arbitration and reversal amounts. A percentage value representing the level of chargeback compliance for Discover is also provided. The figure below shows an example of the Compliance Report with the Discover detailed tab selected.
Compliance Report Detail Tab - Discover
The following table describes all the fields in the Discover tab of the Compliance Report. Online Help is available for the Compliance Report by clicking the Help icon in the top navigation bar.
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Field |
Description |
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Billing Descriptor |
The Discover ID for this data. iQ displays all of the available billing descriptor prefixes for your organization. |
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Type |
The type of transaction, either US or International for this billing descriptor and month. International transactions are defined as those occurring with cards issued outside of the US, based on the Bank Identification Number (BIN). |
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Sales - Count |
The total number of sales that occurred within the specified month (or partial month to date) for this billing descriptor. |
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Sales - Amount |
The total sales amount that occurred within the specified month (or partial month to date) for this billing descriptor. |
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Refunds - Count |
The number of refunds issued for this method of payment in the specified month (or partial month to date) for this billing descriptor. |
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Refunds - Amount |
The total refund amount that occurred within the specified month (or partial month to date) for this billing descriptor. |
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First Chargebacks - Count |
The number of first chargebacks that occurred within the specified month (or partial month to date) for this billing descriptor. |
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First Chargebacks - Amount |
The total amount of the first chargebacks that occurred within the specified month (or partial month to date) for this billing descriptor. |
|
Other Chargebacks - Representments |
The total amount of the chargeback representments that occurred within the specified month (or partial month to date) for this billing descriptor. |
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Other Chargebacks - Arbitrations |
The total amount of the arbitration chargebacks that occurred within the specified month (or partial month to date) for this billing descriptor. |
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Other Chargebacks - Reversals |
The total amount of the chargeback reversals that occurred within the specified month (or partial month to date) for this billing descriptor. |
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Compliance % # |
A percentage value representing the level of Chargeback compliance as it applies to Discover. Discover measures chargeback compliance by comparing chargebacks received in the current month to sales received in the current month, and whether you exceed the maximum threshold of 100 Discover chargebacks in the current month. The percentage calculation is based on the following formula:
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