Chargeback Summary Report - By Reason

The By Reason data tab of the Chargeback Summary report provides data on counts, amounts, and percentages for retrieval requests, first time chargebacks, and arbitration chargebacks, based on the chargeback reason code of the request or chargeback. The report sorts the information by method of payment.

Chargeback Summary Report - By Reason

The table below describes the fields in the By Reason tab of the Chargeback Summary report.

Chargeback Summary Report by Reason Field Descriptions

Field

Description

Method of Payment

The method of payment for these retrieval requests, first time chargebacks, or arbitration chargebacks (Mastercard, Visa, Discover, PayPal, etc.).

Reason

The code associated with the reason for the retrieval requests, first time chargebacks, or arbitration chargeback.

Description

A brief text explanation of the Reason Code.

Count

The number of retrieval requests, first time chargebacks, or arbitration chargebacks associated with this reason code, that occurred within the specified date range.

Amount

The total amount of retrieval requests, first time chargebacks, or arbitration chargebacks associated with this reason code, that occurred within the specified date range.

%

The percentage of retrieval requests, first time chargebacks, or arbitration chargebacks associated with this reason code, that occurred within the specified date range.