Case Detail Payment History
The Payment History panel displays a chronological list of all transactions processed (authorizations, deposits, and refunds) that are associated with the cardholder’s account, up to 24 months prior. Click a Payment ID hyperlink to view an associated transaction. The table below provides descriptions of the fields.
Case Detail Payment History Panel
|
Field |
Description |
|
Payment ID |
Click the Payment ID if you want to review the details of a specific authorization, deposit, or refund. This opens the Transaction Detail Screen. |
|
Post Date |
The date the funds appear as accepted, or recognized, based on your organization’s cutoff time, as specified in your merchant agreement. |
|
Merchant Order Number |
Merchant designated identifier for this transaction. |
|
Txn Type |
The type of transaction (for example, refund, auth, or deposit). |
|
Amount |
Amount of the transaction. |
|
AVS Response Message |
Address Verification Service message. Displays the results of any validation of the Bill To address that was performed when the order was authorized. |
|
Response Message |
The transaction response returned by the system. If the transaction was declined, this message will provide a reason. |
|
ARN |
The Acquirer Reference Number that uniquely identifies this transaction with the networks. |