Canadian Direct Debit Return Reason Codes

The table below lists the Canadian Direct Debit (eCheck) Return Reason Codes. These codes are also applicable to Canadian Dynamic Payout EFT instructions. These codes are not returned in the cnpAPI response messages, but are visible in iQ on the Direct Debit Returns Received report, as well as the Payment Detail screen and the Funding Instruction Detail screen.

Return Reason Codes R901 or R908 are eligible for redeposit. Similarly, Code R900-xx are Edit rejects, which you can resubmit with corrected information.

Canadian Direct Debit Return Reason Codes

Canadian Direct Debit
Return Reason Code

Description

R900-07

Institution ID Invalid

R900-08

Account Number Invalid

R900-16

Institution ID for Return Invalid

R900-17

Account Number for Return Invalid

R900-D2

Destination Institute is Not Defined on FIF

R900-E1

Destination Account Number Invalid

R900-L2

Institution for Return Not Defined on FIF

R900-L3

Institution for Return Cross Reference Invalid

R900-M1

Account for Return Invalid

R901

NFS (Debit Only)

R902

Cannot Trace

R903

Payment Stopped/Recalled

R904

Post/Stale Dated

R905

Account Closed

R907

No Debit Allowed

R908

Funds Not Cleared

R909

Currency/Account Mismatch

R910

Payor/Payee Deceased

R911

Account Frozen

R912

Invalid/Incorrect Account Number

R914

Incorrect Payor/Payee Name

R915

PAD No Agreement Existed - Business/Personal

R916

PAD Not According to Agreement - Personal

R917

PAD Agreement Revoked - Personal

R918

PAD No Confirmation/Pre-Notification - Personal

R919

PAD Not According to Agreement - Business

R920

PAD Agreement Revoked - Business

R921

PAD No Confirmation/Pre-Notification - Business

R922

Customer Initiated Return - CREDIT only

R990

Institution in Default