Retrieving Processed Session Files

Depending on the size of your file, your response should be ready within a few minutes. Batches containing large number of transactions take longer. For example, a batch of 10,000 transactions may require as long as ten minutes to process.

For Account Updater Batch files, the initial response is an acknowledgment file.

The system posts the Batch containing the Account Updater responses after five days.

To retrieve response files from the outbound directory:

  1. Open your FTP connection to the Worldpay outbound directory.

  2. Locate the response file, which will have the same name as the file you submitted. If the response file has a .prg extension, it is still transferring. The extension changes to .asc when the transfer to the outbound directory completes.

  3. Retrieve the response file.

Worldpay removes response files from the outbound directory after 24 hours. Plan to retrieve your files daily.