Pre-Live Environment Limitations and Maintenance Schedules

When using the Pre-Live environment for testing, please keep in mind the following limitations and maintenance schedules:

  • The number of merchants configured per organization will be limited to the number necessary to perform the required certification testing.

  • Data retention is limited to a maximum of 30 days

Depending upon overall system capacity and/or system maintenance requirements, data purges may occur frequently. Whenever possible, we will provide advanced notification.

  • Merchant profile and data deleted after 7 consecutive days with no activity

  • Maintenance window - each Tuesday and Thursday from 4:00-8:00 AM ET

  • Maintenance window (Enterprise eProtect) - every other Thursday from 10:00 PM to 6:00 AM ET

  • Daily limit of 1000 Online transactions

  • Daily limit of 10000 Batch transactions

Due to the planned maintenance windows, you should not use this environment for continuous regression testing.